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TPM Pillar 8 Deep-Dive Assessment

TPM in Administration Deep-Dive Assessment

Office TPM — JIPM Pillar 8

This deep-dive assessment extends TPM principles to your administrative and support functions. Support processes such as procurement, planning, engineering, and HR directly impact equipment availability and maintenance effectiveness.

Office TPM eliminates hidden losses in office workflows — reducing delays, rework, and information gaps that slow down maintenance execution. This assessment provides a granular view of how well your support functions serve operational needs.

21 questions across 5 subcategories · 10-15 minutes

  • ◆ 8.1 Administrative Process Efficiency (Q1-Q4)
  • ◆ 8.2 Maintenance Support Process Optimization (Q5-Q9)
  • ◆ 8.3 Information & Document Management (Q10-Q13)
  • ◆ 8.4 Office 5S & Visual Management (Q14-Q17)
  • ◆ 8.5 Support Function Alignment & KPIs (Q18-Q21)

Completed the main TPM assessment? This deep-dive builds on your results, providing a detailed breakdown of your Office TPM practices. Your main TPM Pillar 8 score gives you the overview — this assessment gives you the action plan.

Important Disclaimer: This assessment is a self-evaluation tool for educational and awareness purposes. Results do NOT constitute formal TPM certification or professional audit. Organizations seeking formal TPM implementation audits should engage qualified JIPM-certified professionals.

All answers are confidential. Your data is processed securely and never shared with third parties.

Company Information

Tell us about your organization so we can benchmark your results.

Subcategory 1 of 5 4 questions

8.1 Administrative Process Efficiency

Focus: Mapping, measuring, and improving key administrative processes that support maintenance operations; identifying and eliminating office waste.

1. Have key administrative processes that support maintenance been mapped with cycle times measured?

2. Are office waste categories (waiting, rework, unnecessary approvals, searching for information) identified and quantified?

3. Are structured improvement projects (kaizen) conducted to improve administrative process efficiency?

4. Are routine administrative tasks automated where possible (approvals, notifications, report generation, data entry)?

Subcategory 2 of 5 5 questions

8.2 Maintenance Support Process Optimization

Focus: Optimizing the administrative processes that directly support maintenance execution — work orders, procurement, engineering changes, and spare parts.

5. Is the cycle time from work request to approved work order measured and managed?

6. How efficient is the procurement requisition-to-purchase order process for maintenance materials?

7. Are engineering change requests and technical queries processed efficiently to support maintenance needs?

8. Are spare parts procurement lead times tracked and optimized to prevent maintenance delays?

9. Are KPIs tracked for key support processes (e.g., WO processing time, procurement cycle time, engineering response time)?

Subcategory 3 of 5 4 questions

8.3 Information & Document Management

Focus: Ensuring maintenance documents, technical information, and CMMS data are well-organized, accurate, accessible, and version-controlled.

10. Is there a document management system with version control for maintenance documents (procedures, manuals, drawings)?

11. Are maintenance documents (manuals, drawings, procedures) easily accessible to technicians when and where they need them?

12. Is data quality in the CMMS actively managed (accurate equipment records, complete work history, reliable spare parts data)?

13. Is digital information well-organized with consistent naming conventions, folder structures, and easy findability?

Subcategory 4 of 5 4 questions

8.4 Office 5S & Visual Management

Focus: Applying 5S principles to both physical office spaces and digital environments; using visual management to make performance and workflows transparent.

14. Has 5S been deployed in physical office and support areas (desks, common areas, filing, meeting rooms)?

15. Has digital 5S been applied to shared drives, email management, CMMS data, and databases?

16. Are visual management boards deployed in office areas displaying team KPIs, workflow status, and improvement activities?

17. Are information systems and tools standardized across support functions (templates, forms, naming conventions)?

Subcategory 5 of 5 4 questions

8.5 Support Function Alignment & KPIs

Focus: Ensuring support functions are aligned with operational needs through SLAs, shared KPIs, regular reviews, and joint improvement initiatives.

18. Are formal SLAs (Service Level Agreements) established between support functions and operations/maintenance?

19. Are support function KPIs aligned with operational and maintenance performance objectives?

20. Are regular cross-functional review meetings held between support functions and operations/maintenance?

21. Are joint improvement actions conducted between support functions and operations to eliminate recurring bottlenecks?

Additional Context

Help us tailor your recommendations. All fields are optional.

Assessment Complete!

Here are your Office TPM maturity results.

Overall Office TPM Maturity Score

—

out of 5.0

Subcategory Performance

Subcategory Breakdown

Subcategory Score Maturity Gap to 4.2

Priority Improvement Areas

Recommended Resources

What’s Next?

A detailed report with personalized recommendations will be sent to your email shortly.

T
Main TPM Assessment

48 questions across all 8 TPM pillars
M
Maintenance Maturity

56 questions across 5 SMRP pillars

Questions? Contact us at info@reliox.ai